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Courier Shipping to Malaysia (Sarawak) from the UK Experience

As most students that goes abroad to study encounter this crazy burden of shipping 3 or 4 years of clothes, books, keepsakes and etc. Students would have loads of questions about: Which courier to use, how fast will it arrive, is it safe?

So, I have decided to create this blog post of my whole experience from boxing to un-boxing of my things and hopefully be able to help students everywhere. Just FYI, I am not sponsored to this specific service I’m using, so it would be an honest review and experience.

Additional information:

From: Newcastle upon Tyne, UK
To: Miri, Malaysia
Amount: 3 boxes, 18x18x30 inches
Service: Shipping2Malaysia

  1. Ordering Packaging boxes (03/07/16)

Using the shipping2malaysia website, It’s very straight forward to navigate. The tab “Free boxes” says it all. There are two sizes to choose from:

  1. Maxi: 18x18x30 inches (max weight 40kg)
  2. Midi: 18x18x20 inches (max weight 30kg)

Link to that page, click here

Packaging

After entering all your details, you would merely just get this confirmation page like this after you click submit!

complete

They will then send you an additional email confirming that you have requested for the free boxes, and a reminder that there will be a deposit to be made for these boxes. The unused boxes will then be reclaimed back when the delivery is taking place, with the deposit being deducted from your total cost.

    2.    Receiving a text a day before the delivery date of the boxes. (11/07/16)

So after 6 working days, I received a text from Shipping2Malaysia that the boxes are coming the next day with a 3 hour window. The reply to them required was either a yes or a no on my availability of collecting the box.

Now, the situation is, I was NOT available for collection on that day, so I replied “no” to the text message, thinking that they will probably arrange for another day for sending the boxes. HOWEVER, they did not send any reply after my “no” reply. Until I emailed them enquiring.

Apparently, if you miss the delivery of the boxes or unable to collect it at the time that was set, you are required to REBOOK your boxes, which will take another 7 working days to arrive in your designated location.

   3.    Reordered box (14/07/16)

My housemate reordered another set of box a day or two after me. It was to the same house, so we shall see if it would arrive on the same date. Unfortunately, they emailed my housemate to say that they had no more maxi boxes in stock, so he had to get the midi boxes or expect the boxes to arrive in another 2 weeks. Unable to wait, housemate had to take the midi boxes instead.

   4.   Receiving the text (21/07/16)

Received the text 6 working days after placing the order. The box arrival was due between 4pm to 7pm. Housemate received the same text!

   5.   Box arrival (22/07/16)

The box arrived at around 6pm outside my house. The attitude of the driver was unsatisfying, he was in a rush and was rude to me and my housemate. He was nice enough to let my housemate have the spare maxi box he had in his truck. Why I said he was rude is because when I miscalculated the number of boxes we had (the midi boxes were smaller in size so I didn’t see them), I wanted him to recheck the number of boxes for me. He reluctantly came to count them, and when he counted them correctly and me realising that a missed the midi box, he replied “Betul ba! Apa Salah???”. Not only that, when my housemate was just looking over the deposit receipt thoroughly before signing the consent form, the driver said “Cepatlah!”. That attitude and tone was unacceptable and unsatisfying because the fact that we are in a country with people that are really polite and full of mannerism. Well it irritated me anyway.

   6.   Box sizes

A comment that I’d like to give about the box is that it is very tall and deep.So if you were planning to bring anything horizontal back, it would have to fit in vertically. But I was quite satisfied with the boxes as I used vacuum storage bags for my clothes so it doesn’t take up much space.

7. Courier Box collection (01/08/16)

I needed my box to come before the 3rd of August, but “10 working day” service may be cutting  bit too close for me AND I was worried that they may come too early within that 10 working days and I won’t be ready with my boxes yet. So I chose the premier service, which came on the day that I selected.

8. Courier Box Arrival (26/10/16)

So it arrived 87 days to Miri, Sarawak, which is almost 3 months! I am quite impressed that it did arrive when it said it would. All the items in the box were intact and perfect, no breaks or leaks or smells. However, a comment would be that the tape that Shipping to Malaysia supplied is not very strong, so tip to do quite a few layers of the tape OR get a stronger one. The box was a bit battered from the trip, as you can see in the pictures. Because it gets slightly deformed, the tape would get loosen and people would have access to your boxes easily, so take note of that.

Anyway, I’ll end this blog here! If you have any questions, feel free to drop me a comment!